The questions homeowners ask us most.
Choosing a pest control company comes down to a handful of practical questions: what it costs, whether it is safe around your kids and pets, how fast you can be seen, and whether the work is guaranteed. Here are straight answers to all of them, in one place.
If your question is not here, reach out and ask. We would rather answer it directly than have you guess.
Scheduling, visits, and what to expect.
Book online, and we’ll set up a time that works for you. No phone tag, and no pressure.
For most exterior and recurring visits, no. We confirm who is coming and when and leave a clear note on what we found and treated.
We work to get to you quickly, especially for urgent problems. Book online, and we will find the earliest time that fits your schedule.
It depends on your home and what we find during the first visit. We offer monthly, bi-monthly, and quarterly recurring options, and we adjust the schedule as conditions change.
More on this on our approach page.
What it costs and how plans work.
We keep pricing simple and upfront, with one-time treatments and recurring plans you can see before you book.
See the full breakdown on our pricing page.
A one-time treatment is right when you have a single problem to solve. A recurring plan keeps the everyday pests out year-round and includes rodent service.
Compare the options on our pricing and protection plans pages.
No. Every option is spelled out before you book, so the price you see is the price you pay.
No. On a recurring plan, if pests return between scheduled visits, we come back at no extra charge.
Safe treatment for your whole household.
Yes. We use targeted, precise placement rather than blanket spraying, so there is less product in your home, and we tell you how to prepare and when it is clear before every visit.
We use targeted methods where pests travel rather than spraying everywhere. We are happy to tell you what we are using and answer any questions before we treat.
We tell you before every visit how to prepare your home and when the areas treated are clear, so you are never left guessing.
Treatment, prevention, and results.
Both, in the right order. We treat the active problem you have now, then focus on keeping it from coming back by sealing entry points and correcting the conditions that drew pests in.
See the full method on our approach page.
An active problem usually drops off within the first few visits. The bigger payoff, far fewer pests showing up at all, builds over the following weeks as entry points stay sealed.
A clear note covering what we inspected, what we found, what we treated, and what to keep an eye on. You are never left wondering what happened.
Who you're working with.
Yes. If pests return between treatments, we come back at no extra charge. If we cannot solve your pest problem, we will refund your last service payment.
Read the full guarantee.
Yes. We are locally owned and family run, based in Wilmington and serving New Hanover, Brunswick, Pender, Onslow, and Columbus counties.